Understanding Conflict Management in the Workplace
Course Overview:
Conflict is a part of everyday organisational life (whether we try to avoid it or not). As managers/supervisors, you need to be prepared to deal with any conflicts that arise. This course covers the causes of conflict and the different approaches that can be taken.
Watch the 4-minute demoCourse Objectives
To learn about the different causes of conflict and the impact it has
To learn about your own approach to conflict
To learn how to create a positive atmosphere
